CROWDSOURCING CITIZEN ENGAGEMENT

Posted by Maria Lupinacci on Saturday, July 30, 2011

Apple is good at lots of things, but they can’t make the screen bright enough when it’s sunny outside…, a Creative Commons Attribution (2.0) image from Ed Yourdon’s photostream

If you’re reading this, you probably believe that democracy would be better if it was, well, more democratic — that local government would be better if it had more input by locals. That the way to improve our city is not by hiring consultants to tell us what to do, but hiring consultants to listen to people and tell us how we can make their vision happen. CEOs for Cities is working hard on taking the consultants out of the picture and putting the people into focus by fostering direct connections between residents and city government. CEOs for Cities has produced web apps which help create a culture of civic engagement.

Acknowledging that most people aren’t willing to spend much time, if any, on participating in the public process of democracy, they first helped produce the Give a Minute project. Give a Minute literally asks city residents to spend just a minute coming up with a suggestion on an important urban issue. The first project was Give a Minute Chicago and it asks for input on what would make Chicagoans walk, bike or ride transit more often. People can respond online or by mobile phone by jotting down their thoughts on an electronic Post-it®-style note.

Did you know they have free hi-speed WiFi all over Bryant Park? This place rocks!, a Creative Commons Attribution (2.0) image from Ed Yourdon’s photostream

Change by Us is a new project which evolved out of Give a Minute. Change by Us NYC asks residents of New York City, “How can we make our city a greener, greater place to live?” Change by Us has the same post-a-note look, but it takes the idea a step further. From The New York Times:

City officials described the project as “a social network for grass-roots leaders.” They said their goal was to exploit the opportunities offered by social media to spur professionals, volunteers and city employees to share information about ways to improve conditions and team up for specific projects.

Change by Us NYC will help users raise money to start projects like community composting or creating a new open space. The city’s Department of Environmental Protection will use the site to identify and guide projects that could be eligible for a program that disburses millions of dollars in grants to beautify neighborhoods, reduce sewer overflow into New York Harbor and undertake other infrastructure projects, for example.

In less than a year, this new model for citizen participation has gone from asking for ideas, to creating projects and raising funds for their implementation. Perhaps when people see actual results from their engagement, they will be more prone to participate and put democracy into action. We can have a 24/7 town hall that produces results.

Tomkins Square Park, Apr 2010 – 17, a Creative Commons Attribution (2.0) image from Ed Yourdon’s photostream

Also launched this year is Neighborhoodland. It’s basically the same concept — asking city residents for their thoughts and input on improving their communities. Neighborhoodland was created by Civic Center which wants to “make cities more comfortable for people.” Neighborhoodland currently serves neighborhoods in the city of New Orleans.

Finally, while the technology of crowdsourcing and mobile apps is relatively new, the issue of citizen participation goes back to the very founding of our country. “A Ladder of Citizen Participation” by Sherry R. Arnstein was first published in the Journal of the American Institute of Planners (JAIP) in 1969, but it’s still instructive for today. The author looks at the levels of citizen participation to see where the power truly lies and comes up with the following “eight rungs on the ladder of citizen participation.” Let’s hope that new technology makes that climb a lot easier.

City Council Approves New Webcasting Contract

Posted by Kayla on Tuesday, December 15, 2009

post1Last week, Pittsburgh City Council gave preliminary approval to a contract that will allow City Council meetings to be viewed online.

The webcasts will allow City Council meetings to be accessible to all, and will also integrate the new system with City Council’s existing legislative tracking system. Viewers will be able to search videos online and view specific portions that relate to different issues.

“This is the third step I have initiated to bring e-democracy to Pittsburgh, following the launch of iBurgh and the current beta test of MyGov365,” said Councilman Peduto. “This new system will allow Pittsburgh residents to have greater involvement in their government and greater access to information that is important to them.”

The system has come in under budget, and will be ready in time to broadcast the first meeting of Council in 2010.

Podcamp Pittsburgh

Posted by Kayla on Tuesday, October 13, 2009

podcamp_banner_415x248On Saturday, Councilman Bill Peduto was the keynote speaker at Pittsburgh Podcamp 4 at the Art Institute of Pittsburgh. His speech focused on the emergence of e-democracy and how individuals can help change pittsburgh, the democratic process and the world through technology and new media.  Read more about this event in this Pop City article.

Podcamp is a community unconference that allows people to come together to discuss, and learn more about social media.  There have been 3 previous Podcamps in Pittsburgh, and Councilman Peduto has attended them all.  To learn more about Podcamp, visit the website.

Pittsburgh’s Transformation

Posted by Kayla on Wednesday, September 30, 2009

ceoYesterday, City Councilman Bill Peduto gave a presentation at the CEOs for Cities National Urban Leaders Summit in Washington D.C.

Councilman Peduto joined other Pittsburgh leaders Scott Bricker from Bike Pittsburgh, Mariann Geyer from Point Park University, Erik Lingren from Venture Outdoors, and Eve Picker from no wall productions in a presentation entitled City Update: Pittsburgh’s Transformation.

The group discussed the urban renewal of Pittsburgh that has begun to receive national attention, and ultimately led to Pittsburgh’s selection as the site for last week’s G-20 summit.  They addressed how the changes have been made possible, and what is in store for Pittsburgh in the future.  They also discussed how the community has been enabled to take action, and what role new social media technology will play in this transformation.

Learn more about CEOs for Cities.

E-Democracy – the Revolution Starts Here

Posted by Kayla on Friday, August 21, 2009

iBurgh has gotten a lot of attention for Pittsburgh, and the potential of creating an E-Democracy movement right here. The principle of E-Democracy  is based on the belief that technology like mobile applications, web-based social media, and electronic two-way communication, can be utilized to empower people to have more say in their government.  

pa-pittsburgh-13434The benefits for Pittsburgh are two-fold.  First, greater public participation means greater transparency and accountability as people take a greater role in their government.  Second, the technology produced can be exported from anywhere – Pittsburgh has the talent to build the industry here.  Unlike cable tv or phone complaint centers, the initial iBurgh application will be updated to become a two-way mobile communication between government and it’s citizens.  With the addition in the next few months of web-based data resources, embedded webcast council meetings, and initiatives to include both community organizations and the city’s tech firms, Pittsburgh will take a worldwide leadership role in this emerging industry.
 

Within the first four days after the launch of iBurgh the application was downloaded 3000 times.  Also, the cities of Charlotte, Minneapolis, and San Jose have contacted us to get an iPhone app created in their cities.

The launch of iBurgh this week has received a lot of attention, and reports from all across the country and world are putting Pittsburgh in the spotlight.  Some of the articles from outside Pittsburgh include:
 

Communicate with Local Government – There’s an App for That

Posted by Kayla on Wednesday, August 19, 2009

iburgh_iphone_mockup_1On Monday, Councilman Bill Peduto and YinzCam Inc. launched iBurgh, an iPhone application for the City of Pittsburgh.  This iPhone application allows users to take a picture of any 311 complaint they might have, such as a pothole, and send it directly to Pittsburgh’s 311 line from their iPhone.  

The launch of this iPhone application is just one more example of Pittsburgh’s emergence as a leader in the world of e-democracy.  
 

  • Fall 2008 – Washington DC Launches “Apps for Democracy” Contest to Create iPhone and Facebook Apps
  • June 2009 – San Francisco Announces a 311 Twitter Account
  • June 2009 – New York City Announces a 311 Twitter Account
  • July 2009- Washington DC Announces 2nd Round of “Apps for Democracy”
  • July 2009- NYC Announces “Big Apps” Competition Modeled After DC Contest
  • July 2009 – Boston Mayor Announces Plans to Create Boston 311 iPhone App
  • August 17, 2009 – Pittsburgh Becomes First Major City in America to Launch 311 iPhone App 

The use of social media as a mode of government/constituent communication is emerging as a very valuable tool.  The number of users, and younger generations of voters in particular, and  that can be reached through these outlets continues to grow at astounding rates.  Facebook added 100,000,000 users in less than 9 months, and 96% of Generation Y are regular users of social media.  Compared to other communication outlets:

  • It took radio 38 years to get 50,000,000 listeners
  • It took television 13 years to hit 50,000,000 viewers
  • It only took 4 years for 50,000,000 people to visit the internet

Social media facts:

  • If Facebook were a country, it would be the 4th largest in the world
  • There are over 200,000,000 blogs
  • iPod applications hit he 1,000,000,000 mark in just 9 months
  • Youtube has over 100,000,000 videos and Wikipedia has over 13,000,000 articles

iBurgh is just the first initiative in establishing e-democracy programs – 3 more are scheduled to be released this year.  iBurgh will continue to expand to all platforms and all phones, following the YinzCam business model.  These e-democracy programs will become even more interactive, and updates will include ways for citizens to receive notices from government about issues or places they care about, among other things.

To learn more about YinzCam Inc. and iBurgh, check out this slide presentation by the President of YinzCam Inc., Priya Narasimhan.

Introducing iBurgh

Posted by Kayla on Monday, August 17, 2009

post1Today, Councilman Bill Peduto will announce the release of iBurgh, a new iPhone application that will work to improve government response to constituent services, such as snow removal and fixing potholes. Councilman Peduto and the local company YinzCam Inc. have worked together to make this launch possible today.

This application will allow constituents to use their iPhone to take a picture of a pothole, or other concern, and instantly submit a picture and location along with the complaint to the city’s 311 system.

Pittsburgh is the first major city in the county to utilize this type of government integrated iPhone application.

Technology and Democracy

Posted by Kayla on Thursday, July 9, 2009

iphoneAt 1pm today, Councilman Bill Peduto will be holding a press conference before a special session of City Council on the use of technology to advance democracy.  Technology and new media, such as a government iPhone application, live streaming of government meetings online, and deliberative polling and instant feedback by constituents during government meetings, can be used to bring the residents of Pittsburgh into the democratic process in more ways than ever before.

Today’s special session, beginning at 1:30pm, will focus on discussions by leading experts in the new media and technology fields on these topics and more, including:

  • Dr. Priya Narasimhan- Carnegie Mellon University, creator of YinzCam technology
  • Paul Fireman – Vivo
  • Brad Winney – Panopto, Inc.
  • Jay Resio – MyGov365

To watch a live streaming of this meeting online, beginning at 1:30pm today – click here – and then select “View Live” underneath the section E Democracy.


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  • Thank you so much for sharing and participating. This was such a fun project!
    Kate Stoltzfus on HOW MANY REASONS ARE THERE TO LIVE IN PITTSBURGH?
  • What's wrong with you? Send the tax bills out at the current milege amd worry abiut refunds later? Do you know a hardship this will cause for a lot of people. Get the assessments right first and then worry about the tax bills. My assessment tripled with my land assessment raised 1000%. That's right 1000%. One of my neighbor's assessment quadrupled. You come and look at my property and tell me why it's worth so much. Plus, I have to carry mine subsidance insurance because I'm sitting on a coal seam that could colapse at any time. I live across the street from a rental priperty that's a slum and another house has bars on tje windows because they were robbed. My assessment has so many incirrect things on it. Who did these anyway? Some guy sitting in an office somewhere who arbitrarily decided what is and is not. This says my house was remodeled in 1991. Everything in the house is the same as when it was vuilt except for normal updates luke water heater, furnace, etc unless you consider wimdows remodeling. They aren't even worth it becausei can feel the cold air coming in. I hope you get voted out of office. You certainly are NOT for the people.
    Elaine Branson on GREATER PITTSBURGH ARTS COUNCIL: BUSINESS, MEET THE ARTS!
  • Very inovative, and to comment by Eric S., this is bringing attention to your area from all around the country. It shares all that Pittsburgh has to offer and I am certain people who do not win will consider Pittsburgh favorably. I have considered Pittsburgh as a viable option, with the additional information I am learning it continues to rais on my list of where to move to.
    Deanna on HOW TO WIN $100,000 TO MOVE TO PITTSBURGH
  • Should we really be bribing people to move to Pittsburgh? How about spending $100,000 to develop an advertising campaign for the region instead and attract more than one new person?
    Eric Singer on HOW TO WIN $100,000 TO MOVE TO PITTSBURGH
  • I am soooo glad someone has paid attention to those of us between 45 and death! We still have so much to offer the world and a true desire to do so. We are still dreaming and planning and doing and living. Thank you for recognizing a valuable asset to community planning---the older, experienced person. I am so sick of hearing you're 'overqualified' and expected to be put out to pasture (or as a babysitter). I'm only 53 and I have a lot of dreams l have left to seek. I definitely will be applying!
    Ronda on HOW TO WIN $100,000 TO MOVE TO PITTSBURGH
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